Core service
You own the concept, the client and the direction. We become your technical team on the ground in Mexico and make the local side of the production work.
Local production support means First Impact acts as your technical production team in Mexico while you keep creative ownership, the client relationship and show direction. We work from your brief, rider and schedule, coordinate the venue, equipment and crew locally, and connect your remote team with what happens on site.
We agree what we own and what stays with you. The scope may include:
We confirm what can be sourced locally, flag substitutions and list the questions that affect the design.
Access, power, rigging, connectivity and schedules checked with the venue on your behalf.
The agreed systems and the operators to run them, sized to your show flow.
Signal handovers, file formats, intercom and timing aligned with your remote or travelling team.
One local lead who connects your producer with the venue, our crew and other local suppliers.
Practical tests and rehearsals scheduled with your team, including simulations when the workflow is new.
Running the agreed systems under your direction, then load-out within the venue’s window.
Agency and client relationships
These points are agreed in writing before the project starts, so nobody has to improvise them on site.
Who speaks to the end client, and about what. By default, we communicate through you.
Whether our crew appears under your brand, a neutral identity or as First Impact.
Which information stays confidential, including when a separate NDA is required.
Whether, when and how we may mention the project, show photos or publish a case study.
These are working arrangements we agree per project, not a standard contractual guarantee. Specific terms are set out in each proposal or agreement.
Confirmed per project:
Your brief, rider and schedule are reviewed with your producer.
We agree who owns each system, decision and communication line.
A written scope separates inclusions, exclusions and open questions.
Venue advance, equipment, crew and schedules are confirmed locally and reported to you.
We test your workflow before show day and rehearse with your team.
Operation under your direction, strike and the agreed handover of files.
Local support is priced on the agreed scope:
Share a budget range in your brief and we will propose a scope that fits it, with the trade-offs of each option.
ICON · Mexico City
An international broadcast producer needed a local team to build and run the Mexico City hub of a global hybrid event around its own workflow.
DV4 directed the global broadcast. Castelein AV built and ran the Mexico City hub.
Milken Institute · Mexico City
Five event spaces at the Four Seasons Mexico City run as one technical production, briefed through a UK-based agency.
Briefed by a UK agency for Milken Institute. Technical production by Castelein AV.
SiGMA · Mexico City
An awards ceremony and two conference days in Mexico City, produced as one video scope feeding room screens and two live streams.
Video production and streaming by First Impact for SiGMA.
Yes. Implementing an approved concept is a core part of what we do. We translate your brief into a technical scope, propose how to achieve it in the venue, and flag practical constraints early.
We plan technical systems and production workflows. We do not take ownership of the creative concept, the content or the show design unless that is explicitly agreed.
Local Production Support for Agencies and International Producers
Yes. Your producer or show director calls the show; our crew operates the agreed systems and takes cues from them.
Before the event we agree communication lines, such as intercom positions and who relays calls to the local crew, so instructions reach the right operator without delay.
Yes. We start from your workflow, including your signal flow, platforms, file formats and schedule, and build the local side to match it.
When a workflow is new to the venue or the team, we test it before show day. For ICON’s global hybrid event we built a two-room simulation in a warehouse to test the producer’s proposed workflow before installing it in the client’s building.
Case study: ICON global hybrid event: the Mexico City hub · Local Production Support for Agencies and International Producers
White-label delivery can be agreed per project. That covers how our crew identifies itself on site, what appears on clothing and documents, and how we refer to the project afterwards.
We set this out in writing before the project starts. Some venues and clients require supplier identification for access or safety, which we take into account.
Local Production Support for Agencies and International Producers
When you bring us in for your client, we communicate through you by default and agree in advance whether and when we may speak to the end client directly.
Branding follows the same logic: we agree whether our team appears as First Impact, under your brand or with a neutral identity. These are working agreements per project, recorded in the proposal or contract.
We treat project information as confidential and sign a separate confidentiality agreement when you require one.
We only publish a project, photos or a case study with permission. Where a case study names an agency, a producer or an end client, their roles are described as agreed, and our role is stated accurately.
Yes. International agencies, producers and companies contract us for productions in Mexico.
The contracting and invoicing arrangements, including which entity invoices, currency, taxes and payment terms, are confirmed in each proposal, because they depend on the client’s location and the project structure.
Yes. We regularly plan with teams in Europe and North America. We agree call times, a shared schedule and response expectations at the start of the project.
For live productions directed from another country, rehearsals and show calls are scheduled in both time zones so everyone works from the same timetable.
Local Production Support for Agencies and International Producers
Audio, LED and video, lighting, cameras and crew for conferences, corporate events and launches, coordinated with your venue and run to your show flow.
Remote speakers, Zoom or Teams integration, and several rooms or locations connected into one program that works in the room and online.
Multicamera streams, town halls, webinars and executive broadcasts: directed, delivered to your platform and recorded.
Send us your brief
Share what you know so far: dates, city, venue, audience and what the production has to do. Unknowns are fine. We reply with questions or a scope-based proposal.
